Skip to content

Power On Support is our 24/7 customer service. The key to our success for more than 35 years ago.

1/4
→

Before, during and after installation

BEFORE
Technical Aplication revision and design requirements, as well as dedicated project management support and special training in product operation and safety.

DURING
Dedicated team in commissioning and rigorous field execution.

AFTER
24/7 Support, 365 days a year and full warranty coverage with extension options and complete preventive maintenance packages. Also, we offer remote monitoring, remote monitoring, detailed performance reporting and interactive portals for tracking metrics directly with PE Service Org.

Long-term service

We repair subcomponents and manufacture equivalent units in our Dedicated Service Factory located near our Production Plant.

Power Electronics has experience in the repowering of old photovoltaic plants, where we supply state-of-the-art equipment adapted to the electrical characteristics of the photovoltaic plants to be compatible with the existing configuration, but providing all the advantages of the latest generation inverters.

Vertical integration throughout the entire process

Thanks to our Dedicated Service Factory, we complement the spare parts strategy by informing you when parts are discontinued so that you can plan accordingly.

We take care of previous generations

Power Electronics has a factory “equipped” to produce limited previous generation units, where we manufacture current subcomponents which are no longer produced, thereby extending their useful life.

Power On Support allows you to receive real-time notifications of your equipment and its location.

—

Stay up to date on your support and check your support history.

Request assistance through our app and our technical team will be there in less than 24 hours.

—

Enjoy the advantages of our app from your computer, tablet or cell phone.

Power Cloud

Remote configuration of chargers

Remote software update

Real-time monitoring and notifications

User, accessory and incident management

Record and statistical reports

A cloud-based platform, with an intuitive and easy-to-use control panel, to manage, operate and track your electric vehicle charger network quickly and easily.